State Farm® Insurance Agent Mark Heltemes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Sarah Wilke
June 14, 2024
"Such a friendly office! Was very satisfied especially with it being my first time getting insurance. Everything was explained in detail and I felt very welcomed into the state farm family! Definitely recommend this office in Green Valley!"
"Thank You so much for the kind words. We feel it is very important for our customers to understand what they are paying for. So, they can make the best decisions for them. Mark"
Paul White
February 19, 2024
"They could not do what I needed, which was for an out-of-state vehicle (I needed to contact my agent in Colorado...). They were very nice, though."
Rebecca Lowe
October 7, 2023
"This agency is most helpful and patient. Always take the time to answer all my questions. Very knowledgeable!"
Richard Ducotey
September 17, 2023
"We just moved from NM to Tubac, AZ and George was wonderful in helping us get new policies for our home and auto. Highly recommend this agency!!"
Brian Goebel
March 26, 2022
"Good people"
Roger Skaja
March 2, 2022
"Very efficient staff. Was more than pleased on the personal attention I received. Geo& Mark both researched my background to find the find best combination of coverages I need for a lot less money that I was paying. Highly recommend this Insurance agency."
Angela Sugimura
July 6, 2021
"Mark and his staff deliver a high quality of personal service. They are very professional, respond in a timely manner to any request, and are very easy to do business with. I appreciate their caring way and high level of personal service."
larry woodin
February 26, 2021
"Mark and his crew are always ready and able to get the answers to your questions. They often exceed your expectations. We have been with Mark for 15 years and he has always been helpful."
Homero Flores
December 10, 2020
"Everything was great , made Everything really easy, will definitely send people there way."
Mavis McCullough
August 11, 2020
"Mark, Fran and Brandy are excellent reps for State Farm."
Doctor Luke
June 11, 2020
"Hey Mark, I received my check. Thank you so much for the help. Mark and his team were great. Mark got to the root of the problem, resolved the issues and everything worked out with the claim. I would recommend Mark and his crew. Thanks again Mark !"
Marvol Barnard
February 27, 2020
"We have had Mark as our insurance agent since moving to Green Valley several years ago. Two years ago, my husband was in a terrible motorcycle accident, but because he had an older bike, he had made the decision about 6 months earlier to cancel all but liability for the bike. Despite this, Mark helped us immeasurably as we dealt with tow yards, paperwork, faxing (all while my husband was in ICU in Phoenix and I was stressed and occupied to say the least). Recently, a rental car issue came up, and calling Mark was like calling that friend that you know will take care of you. He was reassuring, gave great advice, and I realized once again that having an insurance agent who knows you and truly cares about you is absolutely priceless. Our experience with Mark and his staff has been outstanding through the years of knowing them. You just can't put a price on this kind of personal service. I highly recommend Mark and his staff!"
Billie Lasby
February 12, 2020
"Convenient and professional"
Andrea Cronrod
December 25, 2019
"George Giese is great! Very well-versed."
Jim Patterson
December 17, 2019
"Used Mark HELTEMES agency for auto coverage for 3 yrs now. Good people (George for 1), knowledgeable and pleasant to deal with. I'm a snowbird and they were very helpful in getting me up to speed on Arizona insurance issues."
El “Nastd21” Nastd
October 24, 2019
"Great staff, very helpful."
Sherry Tejada
June 3, 2017
"We live in Tucson where there are many other closer State Farm Insurance agents. However I chose Mark Heltemes as my agent and so glad we did. "As busy as I am, this is the level and kind of service I require when using professional services." I have been really surprised and very pleased at how fast my insurance claims have been handled and so easy. They are my "go to" for both our business and personal insurance needs. Mark and his team are readily available for any questions and concerns. I highly recommend Mark and his team."
Dwight Lopez
May 4, 2017
"Always been very helpful great group of people working there!!!"
Tim Caylor
May 8, 2014
"We held coverage with Mark for quite some time. Unfortunately when we canceled our policy we were due a refund. Even after contacting him and his colleagues multiple times, they still failed to get back to us. After a year later they have still failed to return the money that was due. I suggest using another company that stands by their customers."